Terms of service

Welcome to Good Grown’d™! This website www.goodgrownd.in is owned and operated by Ardas One Marketing and Distribution LLP, herein referred to as the “Website”. Throughout the Website, the terms “we”, “us”, and “our” refer to Good Grown’d™. We offer this Website (including all information, tools, and services available through it) to you, the customer, conditioned upon your acceptance of all the terms, conditions, policies, and notices set forth here (“Terms”).

By using this Website, you agree to follow and be bound by these Terms. We reserve the right to update, change, or replace any part of these Terms at any time without prior notice. Please review this page periodically for updates. Any continued use of this Website following the posting of changes constitutes your acceptance of those changes. These Terms apply to all users of the Website, including without limitation browsers, vendors, customers, merchants, and contributors of content. If you do not agree with all the Terms and conditions set out here, you may not access the Website or use its services. Any new features, tools, or offerings added to the Website will also be governed by these Terms.

Eligibility and Acceptable Use

By using this Website and placing orders, you represent that you are at least 18 years old and otherwise legally competent and capable under applicable Indian law to enter into binding contracts. Orders and activities by individuals under 18 are permitted only under the direct supervision of a parent or legal guardian, who accepts these Terms as their own.

You agree not to use our products or services for any unlawful or unauthorized purpose, and not to violate any applicable laws in your jurisdiction (including, without limitation, intellectual property laws) while using this Website. You must not transmit any worms, viruses, or harmful code that could damage or interfere with the Website or its services.

All products, services, and content provided on this Website are intended solely for your own personal, non-commercial use. You agree not to use any part of the Website or its offerings for commercial resale or distribution without our express written consent.

General Terms

Any breach of these Terms may result in immediate suspension or termination of your access to the Website and services, without prior notice. We reserve the right to refuse service to any individual at our discretion and at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our products, services, or Website without our prior written consent. All content on this Website — including but not limited to text, images, graphics, audio, video, and other materials — is protected by applicable copyright and intellectual property laws. These rights are owned by the Company or licensed to us, and may not be used, reproduced, or distributed in any manner without our express permission.

Pricing

All prices for our products are subject to change without prior notice. We may modify, update, or discontinue any product or service, or any part of the Website, at our discretion and without liability to you or any third party. We make every effort to ensure that product descriptions, pricing, and availability details are accurate. However, errors, inaccuracies, or omissions may occur. We reserve the right to correct such errors, update information, or revise prices at any time, even after an order has been placed. If a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed at that price, whether or not the order has been confirmed or payment has been processed. In cases where payment has already been made for a cancelled order, we will refund the full amount paid.

Delivery and Risk of Loss

Delivery timelines are estimates and may vary due to factors beyond our control.

Order acceptance by Good Grown’d™ shall be deemed to occur only upon dispatch of the ordered goods from our fulfillment centre. Until such dispatch, Good Grown’d™ reserves the right to cancel, decline, or amend any order without liability. Notification of dispatch will be provided to the customer using the contact information supplied at the time of purchase.

All purchases from Good Grown’d™ are made pursuant to a shipment contract. Risk of loss and title for items pass to the customer upon delivery to the stated delivery address, regardless of who receives the package at the destination.

Product

We work hard to represent our farm produce and handmade goods accurately. That said, natural variation is inherent to agriculture and craft. Colour, shape, size, aroma, and texture can differ by harvest, season, drying method, and batch. Product photos are for reference; the item you receive may vary while remaining true to description and quality. Weights and measures are provided as accurately as possible at the time of packing. For dried goods, minor weight changes can occur over time due to natural moisture loss or gain. Bouquet/floret arrangements and other botanical items depend on seasonal availability and may be thoughtfully substituted with comparable materials. Ingredients and label information are provided so you can make informed choices. Please follow the storage and “best before” guidance on each product; perishable items may require refrigeration upon delivery. Shelf-life indications are estimates and depend on handling once received. Our kitchen and packing spaces may handle common allergens (including, without limitation, wheat/gluten, mustard, sesame, nuts, and spices). While we take care to reduce cross-contact, we cannot guarantee the absence of trace allergens. If you have a severe allergy, please consider this before purchasing. We may limit quantities, refuse or cancel orders, or discontinue products at our discretion, especially where harvests are limited or quality standards are not met. Descriptions, availability, and prices may change without notice. While we maintain high standards, we do not warrant that any product, service, or material will meet individual expectations in every respect, nor that any errors will always be corrected immediately.

Billing & Account Information

We may, at our discretion, decline or limit any order placed with us. This could include restrictions on quantities per person, household, or order — for example, those linked to the same customer account, payment method, or billing/shipping address. If we make a change to or cancel an order, we will do our best to inform you promptly through the contact details you provided at the time of purchase (email, phone, or billing address). We also reserve the right to restrict or refuse orders that, in our judgement, seem to be made by dealers, resellers, or distributors rather than individual customers. You agree to provide accurate, current, and complete purchase and account details for all transactions made with us. It is your responsibility to keep this information — including contact details and payment details — up to date so that we can process your orders smoothly and reach you when required.

Optional Tools

From time to time, our Website may give you access to third-party tools or services. We do not monitor, control, or have any influence over these tools. They are offered strictly on an “as is” and “as available” basis, without warranties, representations, or endorsements of any kind. If you choose to use such tools, you do so entirely at your own risk, and it is your responsibility to understand and accept the terms under which they are provided by the third party. We may also introduce new features, services, or resources on the Website in the future. These additions will equally be covered by these Terms.

Third-Party Links & Content

Our Website or communications may occasionally include links, content, or references to third-party websites, services, or products. These are provided for your convenience, but we are not responsible for reviewing or verifying their accuracy, safety, or reliability. We do not provide any warranties or assume liability for third-party materials, goods, services, or transactions accessed through such links. If you choose to interact with or purchase from a third party, you are responsible for reviewing their policies, terms, and practices before engaging with them. Any questions, concerns, or claims regarding third-party products or services should be directed to the respective provider, as we cannot offer guarantees, indemnities, or support for them.

Errors, Inaccuracies & Omissions

While we do our best to keep all information on our Website and Services accurate and up to date, there may occasionally be errors, inaccuracies, or omissions. These may relate to product descriptions, pricing, promotions, offers, shipping details, delivery times, or availability. We reserve the right to correct such errors, update information, or cancel orders if any detail on our Website (or related platforms) is found to be inaccurate—this may happen at any time and without prior notice, including after an order has been placed. Unless required by law, we are not obligated to update or clarify information in the Service or on related sites. The presence of a published update or refresh date should not be understood to mean that all information has been revised or remains current.

Prohibited Uses

In addition to any other restrictions outlined in these Terms, you agree not to use our Website, products, or services in any way that: (a) is unlawful or encourages unlawful conduct; (b) seeks to solicit or involve others in unlawful acts; (c) breaches any applicable local, state, national, or international regulations or laws; (d) infringes upon our intellectual property or that of any third party; (e) involves harassment, abuse, intimidation, defamation, discrimination, or any other harmful or offensive behavior based on gender, sexual orientation, religion, ethnicity, race, age, disability, or national origin; (f) provides false, misleading, or fraudulent information; (g) introduces or attempts to introduce viruses, malware, or malicious code that could disrupt the functionality of our Website, services, or the broader internet; (h) unlawfully collects, stores, or tracks personal information of others; (i) engages in spamming, phishing, data scraping, or similar unauthorized practices; (j) uses the Website for obscene, exploitative, or otherwise objectionable purposes; or (k) interferes with, disables, or circumvents the security features of our Website or related systems. We reserve the right to suspend or terminate your access to our Website or services if, in our sole judgment, these prohibitions are violated.

Disclaimer of Warranties; Limitation of Liability

We make no guarantee that use of our Website or Services will always be uninterrupted, timely, secure, or error-free. While we do our best to provide accurate and reliable information, we do not warrant that any results obtained through the use of our Website or Services will meet your expectations. At times, we may pause or discontinue access to our Services without prior notice. You acknowledge that your use of our Website, products, and Services is at your sole risk. Except where expressly stated by us in writing, everything we provide is offered on an “as is” and “as available” basis, without warranties or conditions of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, durability, and non-infringement.

To the maximum extent permitted by applicable law, Good Grown’d Farms, its founders, team members, affiliates, suppliers, or partners shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages—including but not limited to loss of profits, savings, data, or goodwill—arising from your use of our Website, products, or Services, even if we have been advised of such possibilities. In any event, Good Grown’d™’s total aggregate liability shall be limited to the value of your order from which the claim arises.

Indemnification

You agree to indemnify and hold harmless Good Grown’d Farms, along with our founders, employees, contractors, partners, and affiliates, from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms, any applicable law, or the rights of any third party.

Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the fullest extent possible, and the unenforceable portion shall be considered severed from the Terms. This will not affect the validity or enforceability of the remaining provisions.

Termination

Any obligations or liabilities of either party that were incurred prior to the date of termination shall survive the termination of these Terms. These Terms of Service will remain in effect unless and until ended by either you or us. You may terminate these Terms at any time by letting us know that you no longer wish to use our Services, or simply by discontinuing your use of our Website. If, in our judgment, you fail (or we suspect you have failed) to comply with these Terms, we may terminate this agreement at any time without prior notice. In such cases, you will remain responsible for any payments due up to and including the date of termination, and we may also restrict or deny you further access to our Services.

Entire Agreement

These Terms of Service, along with any policies or rules we publish on our Website, represent the entire agreement and understanding between you and Good Grown’d Farms regarding your use of our Website and Services. They replace any prior agreements, communications, or proposals—whether oral or written—between you and us. Any failure by us to enforce any provision of these Terms shall not be considered a waiver of our rights. Any ambiguities in interpretation will not be construed against Good Grown’d Farms as the drafting party.

Governing Law

These Terms of Service, and any agreements under which we provide you Services, will be governed by and interpreted in accordance with the laws of India. In the event of a dispute, both parties agree to first attempt to resolve the matter amicably. If resolution is not possible, the dispute shall be referred to arbitration in India, with the arbitrator appointed at the sole discretion of Good Grown’d Farms.

Contact Information

If you have any questions about these Terms of Service, you can reach us at:
 📧 contact@goodgrownd.in